Hosting Support

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100% uptime guarantee!

Sundays Energy is dedicated to providing our hosting clients with enterprise class service. We back our uptime promise with a 100% uptime guarantee.

If your web site, database, email, FTP, SSH* or webmail* is unusable as a result of a failure in our systems and for reasons other than previously announced scheduled maintenance, coding or configuration errors, we'll credit your next invoice with 2 days hosting for each 1 hour of service interruption. We begin assessing credit from the time you open a support ticket, send us an email, or call to report the problem. Service interruptions are confirmed via an independent third party that runs tests from 7 locations across the globe. We end assessing credit when the service(s) are confirmed available in all 7 locations.

For clients with mission critical web applications absolute uptime is required. Sundays Energy hosting provides the option to have hosting clones in geographically dispersed data centers. Traffic to the website is balanced over two or more locations. Should one location fail all traffic is routed to the remaining server(s). Have your site hosted from different states or even different countries.

Domain Name Server (DNS) Addresses

ns1.solarwebserver.com ns2.solarwebserver.com ns1.energykai.com ns2.energykai.com

cPanel links

Webmail - https://k11.solarwebserver.com:2096/
cPanel - https://k11.solarwebserver.com:2083/
Reseller WHM - https://k11.solarwebserver.com:2087/